Thank you for helping me feel beautiful throughout the entire process!
Pamela handpicked my dream dress! Thank you for helping me feel beautiful throughout the entire process!
I have never experienced such wonderful customer service
I’m writing this review based on working with them over the phone as a bridesmaid.
I had to send in my measurements for my bridesmaid dress as I currently reside in Boston. When the dress first arrived, it actually was a 100% perfect fit. Then, as if all of the stars lined up, my husband and I found out we were expecting a couple days later and boom, now the dress doesn’t fit in the corset (being a woman is so much fun!). After crying for a while (hello hormones) I emailed Volle’s to see if it was too late to order another dress or if they thought if I went to get it altered, the dress would be able to be let out at all.
Pamela answered me right away saying this situation happens all the time, congratulations, and she would be more than happy to send me a dress in the same color to use for fabric and all I would have to do is pay for the shipping! I was THRILLED. I have never experienced such wonderful customer service when it comes to a dress before, especially since I already paid a lot for the original dress.
Pamela was wonderful to work with via email and over the phone and I can’t thank Volles enough for working with me to help take the drama out of my brother’s fiancée’s special day! – Laura H
My experience at Volles was incredible.
My experience at Volles was incredible. This was the first place I went to try on dresses, and luckily it was the last! Pamela was extremely helpful, and actually ended up spending over 2 and a half hours with me uninterrupted and not …MoreMy experience at Volles was incredible. This was the first place I went to try on dresses, and luckily it was the last! Pamela was extremely helpful, and actually ended up spending over 2 and a half hours with me uninterrupted and not pressured whatsoever, to make sure I found the dress of my dreams. When it came down to my final two dresses, the owner actually came in and pinned the dress to perfectly fit my body so I could see what it would look like with alterations! I literally said yes to the dress to the second one I tried on. The quality of dresses here way surpass any I have seen in the past. I give Volles 5 stars and recommend to anyone wanting a quality dress and a personalized touch! – Shannon Weakley
I could not me be more thrilled with my experience at Volle’s with Tammy!
I could not me be more thrilled with my experience at Volle’s with Tammy! Tammy did a fantastic job of looking at the pictures I picked and interpreting what would work well for my style in my price range. I was a bit nervous but she was …MoreI could not me be more thrilled with my experience at Volle’s with Tammy! Tammy did a fantastic job of looking at the pictures I picked and interpreting what would work well for my style in my price range. I was a bit nervous but she was warm, funny and put me completely at ease. This was my first and ONLY stop and I truly believe that is because Tammy was able to see my vision. While you are not able to have champagne inside the shop I do recommend bringing a bottle to celebrate outside after if the weather is nice. They have a little table out there and being able to toast after “saying yes to the dress” really completed the moment. 🙂 I can’t wait to return for my fittings! Thank you Volle’s and Tammy! – Annie McSherry
Volles Bridal provided us with an absolutely wonderful experience!
Volles Bridal provided us with an absolutely wonderful experience! A few weekends ago, I went dress shopping with my Mother, Future Mother-in-law, and my Matron of Honor. We had booked an appointment at Volles several months in advance, and …MoreVolles Bridal provided us with an absolutely wonderful experience! A few weekends ago, I went dress shopping with my Mother, Future Mother-in-law, and my Matron of Honor. We had booked an appointment at Volles several months in advance, and we were truly looking forward to it! My Sister-In-Law found her dress at Volles 7 years ago, and my mother bought her Mother of the Groom’s dress at Volles as well. They both reassured me that my experience would be as positive as theirs, and they were absolutely right! When we arrived at the bridal shop, the staff was extremely welcoming and made sure our experience would be everything we had hoped for. Our consultant was extremely kind, patient, and truly listened to all of my wishes when it came to finding the perfect dress for the big day. As we tried in several dresses (it felt like 20393948 dresses), but reflecting on the day, it was probably 15 dresses total. As the evening approached us and the shop was preparing to close…our consultant requested I try on the final dress. I was hesitant at first, already deciding in my head that I did not like the dress, but I decided to try it anyways. I’m not sure if our consultant saved this dress for last and knew this would be MY dress…but I have a feeling she did…and I am so grateful for her skills finding this dress…lo and behold…”I Said YES!” I am still in complete shock that I found MY dress…let alone it was the very last dress I had tried on that day! It is truly the most incredible dress I have ever seen and tried on throughout my entire search! (It even tops all of my Pinterest Board dresses!) As soon as “I Said Yes” the staff was there to happily greet us at the end of our appointment, congratulate us and celebrate our successful day with several photos to cherish the memories that were made that evening! I can absolutely say I had an absolutely amazing experience and I highly recommend Volles Bridal for any new bride who is looking for a genuine and personalized experience! Thank you so much Volles Bridal and staff for the once in a lifetime experience! 🙂 My dress is ordered and I will schedule my fittings as soon as it arrives! I am truly looking forward to seeing you all at my fitting 6-8 months from now! – Amanda Papinchock
Had a fantastic experience at Volles!
Had a fantastic experience at Volles! I bought my dress there on September 10 and from the moment I walked in to the door I felt nothing but kindness from the staff. Kim assisted me and finding the perfect dress and helping me decide on …MoreHad a fantastic experience at Volles! I bought my dress there on September 10 and from the moment I walked in to the door I felt nothing but kindness from the staff. Kim assisted me and finding the perfect dress and helping me decide on what was perfect for me. My mother and sister bought their dress from Volles so I was excited to continue the tradition! – Bre Cokefair
Volle’s was amazing every step of the way.
Volle’s was amazing every step of the way. I think we all know just how important a wedding dress can be and Volle’s definitely takes the time to make sure that you are 100% happy at all times. Pamela was my sales consultant and she made me feel at ease from the moment I met her. I didn’t want an overly gushy consultant, that would’ve totally put me off from the start, and Pamela was so calm and confident that I would find something, that it rubbed off on me and I began to feel calmer. I must’ve tried on over 30 dresses here. And I use try on loosely, I would get it to my waist and both Pamela and I would go “no way,” and off it went! She even let me browse their racks in the closets to find a dress, which was amazing. I finally found my dress and it was perfect. There were a couple things I wanted to change and Pamela made sure to check with Theresa, in alterations if it was at all possible to make sure I could have the perfect dress. Theresa, is amazing. That woman worked miracles on my dress. My last fitting was 2 weeks before my wedding because I kept losing weight and Theresa wanted to make sure that it fit perfectly on my day! Not only did I purchase my dress here but I got my veil and all of my jewelry. Volle’s is wonderful, every person in there was professional and extremely courteous. I recommend Volle’s to everyone!
From Prom to Wedding Dress!
“I had such a great experience purchasing my prom dress at Volle’s so I knew I wanted to shop there for my Wedding dress. As I was trying on dresses, the manager Deanna, came by my fitting room to see how things were going. Immediately she said, “I remember you! You purchased a prom dress that was cobalt blue in the fitting room next door!” She was absolutely right! She remembered my dress exactly and many other personal details I had shared with her about my ballet training which I was doing at the time in NYC! It was so special for me to have that personal connection at Volle’s and to have someone care so much about me and remember me! We all shared a bit of a tear and it is a memory I will cherish for a lifetime. Volle’s truly is a family oriented business that will make you feel so cared for and special. It truly was an incredibly special experience and I am so happy to say I said yes to my dress at Volle’s once again! -Olivia L.”
Deena was my bridal consultant. She was amazing and so helpful.
Got my Jim Hjelm wedding dress from Volle’s and Deena was my bridal consultant. She was amazing and so helpful. I came back 3 times before finally purchasing my dress during their sample sale and they were very flexible about everything. When I came back for fittings and saw Deena go by she even acknowledged me by name to say hi. I love that it’s a smaller family owned place and it looks like a transformed vintage home. You really get personalized care here and everybody is so nice. I have heard many people in the area have gotten their dresses from here also. I have recommended Volle’s to friends who have recently gotten engaged and will continue to recommend them. They also have a place behind them (whom I think is connected business wise) called Mr Tux where my husband and all the groomsmen rented their suits from and they were also awesome.
I loved going to Volle’s when trying on bridal gowns.
I loved going to Volle’s when trying on bridal gowns. They had such special attention to detail which I really appreciated since I work in the retail industry myself! I had an idea of what I wanted and right away Pamela came back with some beautiful gowns that looked like what I had pictured in my head. It was a great experience. When you are trying on gowns, bring a small group if you are shy to change in front of people – you will be doing it in front of them.
I gave them only 4/5 stars for responsiveness and flexibility only because I was planning my wedding out of state, and there were a few times when I would have to call many times about when my dress was arriving at the store, and to schedule appointments. Flexibility was an issue since I could only do Saturdays for fittings, etc since I lived out of the area and they only do one Saturday a month for fittings and the rest are during the weekdays.
Otherwise, they are wonderful and really cater to your needs as a bride! Also, since I purchased my dress there, we got discounts on bridesmaids dresses and tuxes for the men! (My bridal party really liked that!). Highly recommend them.
My experience at Volle’s was truly amazing!
My experience at Volles was truly amazing. I was assigned Dina as my bridal consultant. She was very patient and really listened to what I wanted in a dress and was able to deliver! While I am going over my budget and ordering a more pricey gown I could not be happier with my selection. Thanks Dina and Volles!! I said yes to the dress!
Tried + True
Recent Review from WeddingChannel.com
I love this little shop! My dress appointment was really great. The lady who helped me understood exactly what I was looking for and did a great job of pulling dresses within my price point. I was also on a time crunch with a 3 month engagement and they were very understanding and were able to get the dress I wanted within the time frame. When the dress came in it was beautiful but we had had to order it in a size too large. Alterations was fantastic! The ladies were so nice and I think they would have let me come in as many times as I wanted until I was happy with how it fit, but luckily I only had the usual 3 appointments and it was perfect! My dress was a huge hit at the wedding and I loved it. I wish I could wear it again!
So far it’s a 5!
So far it’s a 5, as I have only just started my journey with Volle’s and will update as I go through the rest of the process.
I was nervous to go here after reading the Yelp reviews, but still went based on the recommendation of a friend who bought her dress here. I am happy I listened to her! I was very pleased with my consultant Pamela and I loved that a woman came in to pin parts of the dress as opposed to just clipping it so I could really get a good picture of what the dress would look like. This was my 3rd dress shop, and I found THE dress! I was there for two hours and she let me try on everything under the sun and even go through the dresses myself (pointing out which ones to look at IN my budget) and never seemed to rush me or be annoyed. And she let us take a million pictures. Also she did not pressure me to buy the dress immediately – I haven’t purchased yet (I am as soon as I see my man and he gives me the card!) It’s a big decision and you have to talk it over with whoever is paying or helping, if you’re not paying yourself. So I very much appreciated that.
They have a great selection. She did ask if there was wiggle room in my budget, which there was because I didn’t give the high end of my budget initially. The dresses were mostly a couple hundred over the initial 1500 I said, but I had a 2000 max so for me that was ok. Ladies, know where you’re going. If you have a budget under 1000, there might not be as many choices. They have plenty that were in the 3000 and over range, but I saw a ton in the 1200-2000 range as well. She was careful not to put me in dresses way out of my budget. Alterations look to be expensive but It clearly states the price of those so you are aware (though I will update on how that goes when I get there way down the road). I saw every style imaginable, whether you are glitz, glam, over the top, or simple and classic. I wanted a wow factor dress, and they had lots of options, even in my middle of the road budget.
I would recommend going on a weekday. I think a lot of the unhappy reviewers went on a weekend day when its busy and crowded. If you want a lot of personal attention, time and patience, make a weekday trip when it’s slower. Also, make sure you’re comfortable changing in front of who you bring with. They have robes (soft ones!) in the rooms, but who you are with will see you in your skivvies.
Overall, I found the dress, I will purchase said dress as soon as possible, and I hope the rest of the process with them is as good as this day was. I have had a smile on my face all day!
I bought the wedding dress of my dreams at Volle’s!!
The experience was amazing and Meghan was the best consultant! My mom and future mother-in-law both bought their dresses at Volle’s and I carried on the tradition. From the minute I walked in with my family I felt completely welcome and important. Everyone was extremely nice and you could tell that every person there really cares about what they do and cares about their brides. Meghan listened to everything I had to say and found me exactly what I wanted. I will recommend all of my friends to shop there!!!…One of my friends took my advice and bought her dress from Volle’s this past weekend! She said she had an amazing experience as well! – Sara 8/29/2013
I had a wonderful experience at Volle’s.
When I first went in, I have to admit I was a little nervous! My Consultant, Pamela, really listened to my nervous chitter chatter and brought in gowns that described what I was looking for, and even a few for fun. This was important to me, because I could tell she wanted me to see what I looked like in a dress that might be “outside the box”. I tried on four dresses my first visit. I found one that I really loved, but I was hesitant to commit. Pamela didn’t pressure me ONE BIT, and assured me the dress would be here if I wanted to come back and visit her. Turns out, I did come back to visit my dress with my Mom and Mother-In-Law in tow. After trying on a few more dresses, I knew I was ready to commit to the first dress. However, I had a few concerns regarding the fit. Pamela brought a lovely lady from Altering who helped me see how the sample dress would be if it fit better. Pamela even got a smaller dress from the same designer to help me understand what I could expect when the dress was mine. All of this extra attention really made me feel at ease. I was absolutely blown away at how friendly everybody is. Mostly, I really appreciated how I wasn’t treated like a walking dollar sign. There’s a reason this Bridal Boutique has been around for so long. Their commitment to the bride is unwavering, and I hope all of my wedding related errands run this smoothly. – Amanda 8/28/2013
Best bridal boutique EVER!!!
These ladies know what they’re doing and do a great job at making you feel special!
I had Flo, and highly recommend her! I am an indecisive person, and it takes me a while to make decisions. She spent over 2 hours with me at one appointment and just under 2 hours with me at my second appointment, and I never felt rushed. She was there to help me, and worked diligently with me to find “the one!”. She was personable, funny, and easy going. I didn’t feel pressured to buy something either and she found me something within my budget. I adore her! She was the best!!! – Lauren 8/27/3013
I had found a dress I was in LOVE with and searched all over the city for it.
I couldn’t have been happier with my experience!
I picked Volle’s because it was the closest salon with a sample of the dress that I was convinced was my dream dress – and it was! Pamela was an absolute dream that day and made me feel like a beautiful bride-to-be. The alterations department also did a phenomenal job on my gown and the accessories ladies helped coordinate the perfect veil and sash. I couldn’t have been happier with my experience and hope to shop at Volle’s with my own daughter some day!-Sierra Beckles
I loved my dress!
Volle’s was the second place I went to find my wedding gown and it was the place I found it. Deena was my consultant. She made me feel comfortable and never once rushed me or made me feel bad for maybe being picky. She brought be a bunch to try on and they were all pretty but none of them were me. So she brought me back to see if I could find one. I was feeling discouraged but I found one that I liked, tried on some more, tried it back on, and new it was the one. AND it only took 3 months for my dress to come in!! Was very pleasantly surprised. They were great with alterations too. I loved my dress!-Shannon Hoffman
I had an absolutely wonderful experience at Volle’s.
I scheduled an appointment to view the Jim Hjelm trunk show. Due to an incident a few years back, I have great difficulty in taking stairs. Well, the wedding dresses at Volle’s are on the second floor. When I booked my appointment, the receptionist was more than willing to bring the trunk show to the first floor. However, when we arrived, I was not aware of the stairs to get into the store. My mother went inside to cancel the appointment but the consultant and owner volunteered the use of Mr. Tux’s fitting room to try on the wedding gowns. In case you don’t know, Volle’s also owns a tuxedo rental store behind the bridal salon.
My consultant Flo, made the event extremely special. She was kind, compassionate, and passionate about her work. Flo did not pressure me into buying a dress and encouraged my mother and I to think through our decision. She had excellent taste and somehow knew what would look good on my petite frame. The owner stopped by to make sure we were comfortable in our different surroundings and was just a pleasure to work with. I returned to Volle’s the following day to show “the” dress to a couple relatives and again, Flo and the owner made our visit truly memorable. I am truly appreciative of the wonderful care given by Flo and the owner. I highly recommend Volle’s for an intimate shopping experience for a wedding gown or special occasion dress.- Stacey Vest